Advanced Lean Techniques & Understanding Customers Training in Greece

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
  • Upcoming Date:
  • UK & Türkiye Based Global Training Provider

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

What You Will Learn

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Training Outline

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process

Why Choose Bilginç IT Academy

At Bilginç IT Academy, we combine our strong presence in both the UK and Türkiye to deliver high-quality, practical training solutions for organizations worldwide.

International Presence with Local Expertise
With operations in the United Kingdom and Türkiye, we bring together global standards and local market understanding to deliver effective training experiences across regions.

Expert Instructors with Real-World Experience
Our courses are delivered by certified trainers with extensive industry experience, ensuring you gain practical knowledge that can be applied immediately.

Corporate-Focused Training Approach
We specialize in training corporate teams, tailoring our programs to meet your organization’s goals, technologies, and project requirements.

Flexible Training Delivery Worldwide
We offer classroom, virtual classroom, and onsite training options globally, tailored to your organization’s needs.

Hands-On, Practical Learning
Our training sessions include real-world scenarios, case studies, and interactive exercises to ensure lasting understanding and skill development.

Proven Track Record
With over 10 years of experience, we have successfully trained professionals from leading organizations across different industries and regions.


Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Greece facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
08 Απριλίου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
25 Απριλίου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
06 Μαΐου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
07 Μαΐου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
16 Μαΐου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
07 Ιουλίου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
14 Ιουλίου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT
01 Αυγούστου 2026 (2 Days)
Athens, Thessaloniki
€1,235 +VAT

Greece is experiencing a significant digital shift, with Athens and Thessaloniki becoming emerging centers for international tech investments and startup growth. Supported by world-class academic institutions such as the National Technical University of Athens, the country is focusing on modernizing its digital infrastructure and expanding its software development capabilities. Greece's strategic location makes it an important gateway for tech services between Europe and the Middle East, attracting global giants for data center and cloud projects. Our training programs in Greece focus on bridging the gap between academic theory and the practical demands of the modern tech market. By offering specialized courses in Web Development, Cloud Infrastructure, and AI, we empower Greek IT professionals to compete effectively on the global stage.

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